Getting Around in Iterable

Welcome to Iterable! This article will walk you through how to sign in to your Iterable account and get around in the Iterable platform.

# Signing in to your account

The URL you should use to sign in to Iterable depends on whether your company's Iterable account is hosted on Iterable's US data center or EU data center:

• If your Iterable organization is hosted on Iterable's US data center, sign in at app.iterable.com.
• If your organization is hosted on Iterable's European data center, sign in at app.eu.iterable.com.

Note that the URL you should use to sign in depends on the terms of your Iterable contract and may not correspond to your company's physical location. For example, if your company is located in Spain (an EU country), but your Iterable account is hosted on Iterable's US data center, you should sign in using the URL for US-based Iterable projects (app.iterable.com).

To learn more about using the right URL and links for your project, see Iterable's European Data Center.

# Your Iterable home page

When you first sign in to Iterable, you'll be on the Campaigns page. This is where you'll create and manage the individual campaigns you send to your users.

From here, you can jump to the other areas of your Iterable project using the tabs at the top of the page.

# Messaging tab

Here you'll find tools for setting up, sending, and refining the messages you send to your users.

# Content tab

Here you'll find tools for building your brand's creative assets, personalizing messages for each of your users, and storing information about your brand's products.

# Audience tab

Here you'll find tools for segmenting your users into cohorts, creating and managing audience lists, and viewing individual user profiles.

# Insights tab

Here you'll find tools for analyzing and interpreting the results of your campaigns, using AI to improve conversions on your business goals, and generating reports on the results of your marketing efforts.

# Integrations tab

Here you'll find tools for connecting Iterable to other apps, using Iterable's API, and setting up webhooks to automatically update information in other apps when something happens in Iterable.

Learn more about these Iterable features in our article Product Overview.

# Managing your organization or project settings

Click the gear icon at the top of the page to view your organization and project settings.

# Organization settings

• View and manage your organization's members
• Assign and revoke roles and permissions for your organization members
• Set up your organization's authentication policies
• View your organization's usage and billing info

# Project settings

• Open the Project Settings page for your project
• Set up performance alerts for your project's campaigns
• View and manage your project's custom event usage
• View and manage your project's members
• Set up and manage your project's message channels and types
• Set up and manage your project's senders
• Set up DNS records for your domains
• Set up and manage your project's sending platforms (like Twilio or Sparkpost)
• Set up and manage your project's sending and tracking domains
• Set up your project's apps and websites to enable push notifications
• Set up web push integrations to enable web push messages
• Set up and manage your project's embedded message placements

# Viewing notifications

The bell icon at the top of the page is your project's notification center. When you have one or more unread notifications about your project, you'll see a red dot on the bell icon.

Click the bell icon to open the notification center. From here, you can:

• Filter your notifications by status (read or unread)
• Mark all notifications as read
• Sort your notifications by date updated, date created, or level of importance

# Getting help

Have a question? You can find links to helpful support resources by clicking the ? icon at the top right of the page.

From here you can:

• Access our knowledge base
• Submit a support ticket
• Open Iterable Academy
• View our API documentation
• Open the Iterable Community forum
• Check Iterable's current system status

To chat with our virtual support assistant, click the chat icon at the top right of the page.

To learn more about getting help in Iterable, see Working with Iterable Support.

# Signing out of Iterable

To sign out of Iterable, click your profile name at the top right of the screen, and click Sign Out.