Inkit + Iterable Integration

The Inkit + Iterable integration lets you securely generate and send digital and direct mail documents — like postcards, letters, notices, reports, magic links, and more — from your Iterable journeys.

# Setup instructions

To automatically generate and send documents via Inkit, create an Iterable journey webhook that connects to Inkit, and add it to one of your journeys.

# In Inkit

First, you'll need to create an Inkit API key and webhook and copy the template ID for the Inkit content you want to send via Iterable.

# Step 1: Create an Inkit API key

1. Go to Development > Create API key.

2. Follow these instructions to set up the API key: Add an API key to your account.

3. Generate the API key and save it in a safe place. (You'll use it in a later step.)

# Step 2: Create an Inkit webhook

1. Go to Development > Add webhook.

2. Follow these instructions to set up the webhook: Set up a webhook to an event.

# Step 3: Copy your Inkit template ID

1. Go to Templates and find the template for the content you want to send via Iterable.

2. Click the three dots menu, and select Copy ID. (The template ID should look something like this: tmpl_XXXXXXXXXXXXXXXXXXXXXX.)

# In Iterable

Next, you'll need to create a journey webhook and add it to one of your journeys.

# Step 1: Create an Iterable journey webhook

1. Go to Integrations > Journey webhooks.

2. Click New webhook.

3. Name the webhook something like "Inkit Webhook."

4. For Destination, select Inkit.

5. For the custom Authorization header, enter your Inkit API key.

6. For the template_id field, enter your Inkit template ID.

7. Map the other Inkit fields to user profile values in your Iterable project. For example, you might map first_name to {{firstName}} (if that's the field you use to store first names in Iterable).

8. After you've added values for all the fields, click Create webhook.

# Step 2: Add a Call Webhook tile to an Iterable journey

1. Open one of your Iterable journeys, or create a new one.

2. Add a Call Webhook tile to the point in the journey where you want users to receive a document via Inkit.

3. Double click the tile to open its settings menu.

4. In the dropdown menu, select the Inkit webhook you created earlier.

5. Click Update to save the tile settings.

6. When you're ready, save and publish the journey.