In Iterable, an organization can have many projects. Each project is a separate entity, with separate data.
Create multiple projects if:
- You would like a live, production project and a sandbox project (for testing purposes).
- Your organization contains multiple brands that don't share user bases or senders.
- You're an agency that uses Iterable for multiple clients.
IMPORTANT
Billing is based on aggregate subscribers across all projects.
In this article
Data center
All of an organization's projects must be hosted on the same data center — all in the US, or all in the EU.
For more information, read Iterable's European Data Center (EUDC).
Permissions
To create a project, you'll need the Create Projects org permission.
Creating a project
To create a new project:
Click the name of the current project in the top-right corner of the screen.
Click New Project.
Enter a name for your project, and select your project's default time zone.
-
Select the Unique Identifier you'll use to identify users in your project. You can choose
email
,userId
, or Hybrid (bothemail
anduserId
).After you make a selection, this setting can't be changed. For help making a choice, talk to your customer success manager. Also, read Project Types and Unique Identifiers.
Editing a project
To edit a project's settings, navigate to Settings > Project Settings. Here, you can update the project's name, time zone, sender details, custom events, locales, and more. To learn about configuring your project's settings, see Project Settings Overview.
Deleting a project
To delete or archive a project, please contact your Iterable customer success manager.
IMPORTANT
When a project has been archived for 30 days, all user data is automatically deleted from that project. Before archiving a project, make sure to back up any user data you want to keep.
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