Whenever you perform a CSV user import in the application or when you add/
subscribe users via the API, Iterable performs a validation on the
This implementation is not guaranteed to catch all possible errors in an email address.
Iterable uses the
Apache Commons Email Validator
to validate the format of
The Apache Commons Email Validator checks to make sure the address is formatted like a proper email and that it comes from a valid TLD (top-level domain, or the part that comes immediately after the dot symbol in an email address).
For more information, take a look at the code for the Apache Commons Email Validator.
email is always lowercase
In addition to validating emails, Iterable standardizes all email addresses to
lowercase. If you send a new user to Iterable with the email
Iterable saves their profile with the lowercase version:
This is a standard practice that doesn't impact message delivery. Email
addresses are case-insensitive.