To inspect various metrics that may impact your bill, and your saved payment information, use the Billing and Usage screen.
Table of contents
Billing and Usage screen
To view the Billing and Usage screen, navigate to Settings > Billing.
NOTE
To access this screen, you must have the Manage Billing org permission.
The Billing and Usage screen displays various metrics related to your Iterable organization's messaging, contacts, Catalog and data usage:
Use the View Metrics From date selector to change the date range for which metrics are displayed.
Messaging usage metrics
The Messaging section of the Billing and Usage screen displays the following metrics:
Emails Sent - The total number of emails sent during the selected date range, across all the Iterable projects in your organization.
SMS Sent - The total number of SMS messages sent during the selected date range, across all the Iterable projects in your organization.
Pushes Sent - The total number of push notifications sent during the selected date range, across all the Iterable projects in your organization.
To view these metrics broken down on a per-project basis, click View Project Breakdown.
Contact usage metrics
The Contacts section of the Billing and Usage screen displays the following metrics:
Contacts (Lifetime Value) - The total number of contacts saved by your Iterable organization, across all its projects. This metric is not impacted by the date selector.
Unique Contacts (Lifetime Value) - The total number of unique contacts saved by your Iterable organization, across all its projects. The same contact, stored in multiple Iterable projects, counts as a single unique contact. This metric is not impacted by the date selector.
Contacts Added - The total number of contacts added, across all of your Iterable organization's projects, during the selected date range.
To view these metrics broken down on a per-project basis, click View Project Breakdown.
Catalog usage metrics
The Catalog section of the Billing and Usage screen displays the following metrics:
Catalog References - The sum of Lookup References, Collection References, and Product Recommendations for the selected date range.
Lookup References - The total number of catalog lookups made by Iterable to support
#catalog
Handlebars references, during the selected date range, across all your organization's Iterable projects.Collection References - The total number of catalog lookups made by Iterable to support
#catalogCollection
Handlebars references, during the selected date range, across all your organization's Iterable projects.Product Recommendations - The total number of product recommendation references resolved by Iterable during the selected date range, across all your organization's Iterable projects.
To view these metrics broken down on a per-project basis, click View Project Breakdown.
Data usage metrics
The Data section of the Billing and Usage screen displays the following metrics:
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Custom Events Stored (Lifetime Value) - The total number of custom events ingested by Iterable during your organization's lifetime. This number is not impacted by the selected date range.
You can reduce your total custom events stored by setting data retention policies, which dictate how long we'll store a custom event for your account.
To view these metrics broken down on a per-project basis, click View Project Breakdown.
Payment information
To enter a credit card, use the widget in the Payment Information section at the bottom of the Billing and Usage screen:
Questions?
If you have billing-related questions, please contact billing@iterable.com.
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