The Telnyx + Iterable integration lets you programmatically send SMS and MMS messages to your users.
You can also use Twilio to send SMS and MMS messages with Iterable.
On this page
Learn more about SMS
Before getting started, read our SMS Overview guide.
To set up your Iterable account to work with Telnyx, complete the steps below.
Step 1: Talk to your Iterable customer success manager
Let your Iterable customer success manager know that you'd like to integrate your Iterable account with Telnyx. After they've prepared your account for the integration, continue on to the next step.
Step 2: Configure your Telnyx account and related settings
First, you'll configure your Telnyx account and gather some information from it. You'll need to:
Create a Telnyx API key (must be V2)
Create one or more Telnyx messaging profiles
Determine your desired SMS opt-out behavior.
By default, when a contact sends an opt-out keyword to one of your Telnyx senders, the contact will be opted out of your Telnyx account overall. Optionally, you can change this behavior so that the contact is only opted out of the specific messaging profile that sent the message. To update this, contact Telnyx.
Work with your Iterable implementation consultant or customer success manager to prepare your Telnyx account and gather necessary information.
Step 3: Add your Telnyx account to Iterable
Now, add your Telnyx account information to Iterable:
In Iterable, navigate to Settings > Sending Platforms.
In the Connect a new platform section, click Telnyx.
On the Telnyx page that appears, click Connect account.
Fill in the required fields for your account:
Then, click Connect account.
For the account you've just created, click Add messaging profile.
Fill in information about the messaging profile you'd like to associate with the account:
For more information on choosing a message type binding in this step, see our SMS Overview guide.
When you're done, click Add messaging profile.
Step 4: Finish configuring Iterable
To finish setting up your Iterable account to work with Telnyx, work with your implementation consultant or customer success manager. You'll need to do things such as configure your senders and message channels and types.
Step 5: Send yourself a test SMS campaign
To learn how to send yourself a test SMS campaign, read: