We rebuilt Workflow Studio from the ground up—and we can’t wait to hear what you think.
Take a quick tour of what’s changed, what’s new, and what’s coming soon!
In this article
A new design calls for a new name: Workflow Studio is now Studio!
We also renamed a few other components to match the new design and make it easier for you to build memorable customer journeys.
|Item||Old Name||New Name|
|Fields Match||Yes/no split|
|Field Split||Attribute split|
|Change Contact Field||User profile|
|Trigger Workflow||Send to journey|
|Scheduled Recurring List||Schedule|
|Received Api Trigger||API call|
|Triggered By Workflow||Other journey|
|Added Item To Cart||Item added to cart|
|Subscribed to List||List subscribe|
|Unsubscribed from List||List unsubscribe|
|Unsubscribed from Message Type||Message type unsubscribe|
|Unsubscribed from Channel||Channel unsubscribe|
|User Profile Field Updated||User profile update|
|Triggered Custom Event||Custom event|
|Opened An Email||Email open|
|Clicked An Email||Email click|
|Received An SMS||SMS reply|
|Opened Push||Push open|
|Clicked An In-App||In-app click|
|Opened An In-App||In-app open|
While we've renamed Workflows to Journeys in Iterable, our APIs and
field names still refer to them as "Workflows" (for example,
Continue to use the term "Workflows" in your API requests and responses.
Updated tile panel
We moved the tile panel to the right side of the canvas to give you more room to work.
Plus, we reorganized the layout to make it easier for you to find the tiles you use the most.
We’ve combined some tiles to simplify the tile panel:
|Old tiles||New tile|
|Modify Channel||Subscription preferences|
|Modify Message Type||Subscription preferences|
|Add to Facebook||Facebook audiences|
|Remove from Facebook||Facebook audiences|
|User Profile||User profile|
|User Profile Webhook||User profile|
The Facebook audiences tile is available to Iterable customers participating in the Facebook Custom Audiences for Journeys beta.
New Settings button
We added a Settings button to the lower-left corner of Studio.
Here, you’ll find all of the details about your journey:
- Total number of tiles
- Creation date and last modified date
You can also edit the journey name and description from this menu.
Editing a tile
We’ve reorganized and simplified the tile settings menus to make it easier for you to set up each step of your journey.
The Start tile
We moved the Maximum entries and Simultaneous entries settings to the Start tile.
You can now set up the Schedule entry source more than 21 days in advance.
Now you can update your STO settings at any time (even after the journey has been turned on).
You can also select the display priority level for your in-app messages.
We’ve reorganized this menu and simplified some of the settings to make it easier to set up delays.
A/B Split tiles
We made it easier to set the percentages for each split.
Attribute Split tiles
We reorganized the layout of this settings menu to make it easier for you to set up different paths for your users.
Yes/No Split tiles
Now you can more easily select between two filtering options: filter by all user properties and events or only the event that triggers the journey.
Send to Journey tiles
Now you can easily select which journey to send your users to next, or create a new journey—right from the tile settings menu.
Add to List tiles
Now you can create a new list right within the tile.
Subscription Preferences tiles
Under each of your message channels, you’ll find a list of the associated message types.
Using the new Studio
We’ve reorganized the page layout and added some new features. Take a look!
Selecting multiple tiles
We removed the Select On/Off button. To select a group of tiles, hold the Shift button on your keyboard and click multiple tiles. Or hold Shift and use your mouse to draw a box around the group of tiles you want to select.
Aligning the tiles on the canvas
The Align all tiles button is now in the Manage menu.
Turning a journey on/off
The Enable/Disable button is now Turn on/Turn off.
Testing a journey
The Send Test Trigger button is now Test journey.
Viewing the users in a journey
Now you can easily see the number of users at each stage of your journey.
Want to know which users are at a particular stage of the journey? Click the person icon—a list of the users on that step will open in a new tab of your browser.
Zooming and scrolling
The Reset button is now called Zoom to fit. Click the zoom percentage button to select it.
If you get stuck, click the Help button in the top right.
Have thoughts on the new Studio? Click the Feedback button to tell us what you think!
We’ve added some new features we think you’ll love. Check it out!
Now you can add notes to your journeys to give your teammates tips about the journey’s steps or settings. Notes are only visible to members of your project—your customers won’t ever see them.
Use the Show/Hide Notes button to quickly toggle your notes on or off while you’re working.
Now you can see campaign performance data (like total sends, delivery rate, open rate, and click rate) on the message tiles you’ve added to the canvas.
Target specific apps (in-app messages)
Now you can set up In-App message tiles to display a message in only some of your apps instead of all of them.
Save as image
Want to save a snapshot of your journey? Now you can!
Click Manage > Save as image to download a PNG image of your journey.
Search the canvas
Now you can search the canvas for a specific tile ID, campaign name, or performance metric. Click the magnifying glass in the upper right of Studio, then type your search terms into the box that appears.
Copy or archive a journey from Studio
We’re working on giving you the ability to manage your journeys without leaving Studio.
In the meantime, you can still clone and archive journeys from the main Journeys page.