Notes let you add comments and questions to a journey to collaborate with your teammates. Notes are internal only (your users won't ever see them).
Explain how a stage of the journey works, or remind your team not to disconnect a certain tile—with just a few clicks!
Note tiles are just like every other tile—if you click Align all tiles, they'll move. To attach a note to a specific tile so they stay together when you move things around, add your note inside the tile settings menu.
In this article
Add a note
Adding a note to the canvas
You can put notes directly on the canvas to leave comments or questions about a section of the journey.
Grab a Note tile from the panel on the right, and drag it onto the canvas. Then double-click the note to add your comments.
Adding a note to a specific tile
You can also attach notes to specific tiles. These notes stay with the tile you attach them to—so you can move things around or align all the tiles in the journey without losing track of your comments.
- Add a tile to the canvas, and double-click it to open the tile settings menu.
- Click the note icon in the top right of the menu.
- Add your comments to the note, then click the Update button in the bottom left of the menu.
Delete a note
To delete a note, hover over it and click the trash can icon that appears.
Show/hide all notes
To hide the notes in a journey, click the Hide # notes button in the bottom-left corner of the canvas.
When you're ready to view them again, click the Show # notes button.