Iterable allows you send campaigns at a specific local time depending on the user. For example, a campaign can be delivered at exactly 9 am Pacific, Eastern or Samoan time. You can enable this feature if you provide either a "timeZone" or "ip" field for users. These fields are case and space sensitive.
For "timeZone", the time zone will need to be formatted as described here. Here's an example of how it would look in a CSV.
For "ip", you will need to include the user's ip address. Here's the CSV example"
When you provide the "ip" field, Iterable will automatically do a geoLookup and also fill in the "city", "country", "region", "state" and "timeZone" fields if this information is returned from the geoLookup.
You can send blast campaigns and workflow campaigns at a specific local time. In blast campaigns, you can choose this option in the final launch step of the campaign creation process.
Additionally, you can also set the start time zone (the first time zone that the campaign will start sending at) as well as the fallback time zone which will be used for users who have no time zones set on their profiles.
In workflows, you can send at a specific local time by adding a delay prior to a send email, push or SMS node that will delay until a specific time:
This timezone is used to determine when the campaign will start sending. No emails will start sending before this timezone. It is also the "Fallback" timezone, used for users that do not have a timeZone field specified, as well as users whose time at a given timeZone is in the past.
Say you set your email to send today at 3pm, and set "Starting/Fallback" timezone to America/Chicago. Bob, one of the recipients, lives in San Francisco and does not have a timeZone set. Thus Bob will receive his email at 12pm PT.
Sally also lives in San Francisco, and has timeZone set to America/Los Angeles. She receives her email at 3pm PT.
Wendy lives in New York and has her timeZone set to America/New York. She receives her email at 4pm ET because 3pm ET is already past the starting time.