Iterable's web app sends system-wide notifications to each logged in user. When you have unread alerts, the notification center icon has a red badge.
Viewing notifications
To view your notifications, clicking on the bell icon at the top right corner of Iterable. You can toggle between viewing read and unread notifications, and can also sort notifications by date updated, date created, or notification level.
To view the item related to a notification, click on its title. For example, click on the title of a blast campaign alert to view the campaign summary.
Managing notifications
To dismiss an unread notification, hover your pointer over it and click Mark as Read.
To bring back a read notification, hover over it and click Mark as Unread.
Notifications
Iterable distinguishes notifications as four different levels of importance to provide context when you see them: success, warning, error, and info.
Success
Success notifications have a green checkbox icon and generally indicate a positive outcome. You can receive these notifications for:
- Campaigns
- Blast campaign finished sending
- Facebook Custom Audiences
- Export completed
- Predictive Goals
- Predictive strength has increased for a goal
Warning
Warning notifications have an orange warning triangle and signal that you may want to look closer. You can receive these notifications for:
- Various alerts that aren't severe enough for an error
- Push notifications
- Mobile push certificate expiring soon
- Mobile push certificate expired
Error
Error notifications have a red "x" icon and signify that something went wrong and needs attention. Iterable creates these notifications for:
- Campaigns
- Blast or triggered campaign failed
- Data feeds
- Data feed has encountered errors
- Facebook Custom Audiences
- Export failed
- Journeys
- Journey webhooks have encountered errors
- Predictive Goals
- A predictive goal needs review
- A predictive goal has an error
- Predictive strength has degraded to weak
- SparkPost
- SparkPost email sends are being limited
- SparkPost encountered errors while sending out emails
Info
Info notifications are accented with a grey info icon and indicate business as usual. You can receive these notifications for:
- Announcements
- Monthly Product Release
- List uploads
- Users are still uploading behind the scenes
- Predictive Goals
- A predictive goal is refreshing or has refreshed